Privacy policy
Last updated: September 2026
Vita respects your privacy.
This Privacy Policy explains how we collect, use, share, and protect personal information when you visit our website, place an order, contact us, interact with our marketing, or otherwise use our services.
This policy applies to information collected through our online store and related services.
Information We May Collect
Depending on how you interact with Vita, we may collect information such as:
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Name
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Email address
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Phone number
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Billing address
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Shipping address
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Order information
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Personalization details you provide
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Payment-related information processed through our payment providers
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Customer-service communications
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Device and browser information
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IP address
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Pages or products viewed
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Referring website or source
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Shopping-cart activity
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Checkout activity
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Purchase history
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Marketing preferences
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Cookie and similar technology information
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Fraud-prevention and security information
We may also receive information from service providers that help us operate the store, process payments, fulfill orders, advertise, measure performance, or provide customer support.
How We Use Your Information
We may use personal information to:
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Process and fulfill orders
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Complete personalization requests
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Process payments
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Send order and shipping updates
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Provide customer service
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Respond to questions or requests
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Prevent fraud, abuse, or unauthorized transactions
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Maintain and improve our website
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Analyze store and marketing performance
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Understand how customers use our website
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Remember shopping-cart or website preferences
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Provide relevant marketing or advertising where permitted
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Comply with legal or regulatory requirements
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Enforce our policies and protect our business, customers, and services
Order Fulfillment
Many Vita products are produced and fulfilled by third-party production and fulfillment partners, including ShineOn.
Information necessary to make and deliver your order may be shared with the applicable fulfillment provider, shipping carrier, or related service provider.
This may include information such as:
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Customer name
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Shipping address
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Order details
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Product selections
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Personalization information
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Contact information when necessary for fulfillment or delivery
We only intend to provide the information reasonably necessary to process and deliver the order.
Payments
Payment information is processed through Shopify and applicable payment providers.
Vita does not intend to directly store full credit-card numbers or payment credentials that are processed through Shopify's secure checkout system or other authorized payment providers.
Payment providers may collect and process information according to their own privacy policies and security requirements.
Cookies, Pixels, Analytics & Similar Technologies
Vita, Shopify, and service providers that support our store may use cookies, pixels, tags, log files, analytics tools, and similar technologies.
These technologies may collect information about:
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Your browser or device
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IP address
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Pages viewed
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Products viewed
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Links clicked
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Referring websites
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Cart activity
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Checkout activity
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Purchases
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Website interactions
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Advertising interactions
These technologies may be used to:
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Operate the website
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Keep shopping carts functioning
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Remember preferences
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Measure website traffic
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Understand customer behavior
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Improve store performance
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Detect fraud or abuse
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Measure advertising effectiveness
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Personalize advertising or content where permitted
Some of these activities may be considered "sharing," "sale," or "targeted advertising" under certain privacy laws.
Where required or available, Shopify may provide tools allowing eligible customers to manage privacy preferences or opt out of certain data-sharing or targeted-advertising activities.
You may also review our Your Privacy Choices page where available.
Advertising & Marketing
We may use advertising and marketing services to promote Vita products and understand the effectiveness of our campaigns.
Depending on which services are active at a given time, advertising or analytics providers may receive information about website visits, product views, purchases, or other interactions.
We do not intend this policy to imply that every advertising or analytics platform available to Vita is active at all times.
Our technology providers and marketing services may change as our business changes.
Email Marketing
If you choose to subscribe to Vita marketing emails, we may use your email address to send:
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Product announcements
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Promotions
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Special offers
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Store updates
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Relevant marketing messages
You may unsubscribe from marketing emails using the unsubscribe link included in the message.
Transactional messages such as order confirmations, shipping updates, customer-service responses, and other service communications may still be sent when necessary.
Artificial Intelligence & Automated Tools
Vita may use artificial intelligence and automated tools to assist with business operations.
These tools may help with:
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Drafting or editing written content
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Creating or editing promotional images
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Organizing information
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Analyzing store or marketing performance
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Supporting customer-service workflows
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Detecting errors
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Automating routine business processes
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Improving internal business operations
AI-assisted tools may process business information or limited customer information when necessary to perform a business function.
We intend to limit access to information reasonably necessary for the applicable task and to use service providers subject to their own security, privacy, and contractual obligations.
AI-assisted output can contain errors. Automated tools do not replace the actual product details, prices, personalization information, shipping terms, refund terms, or policies shown on the store.
For more information, review our Legal & Technology Notice.
AI-Assisted & Rendered Images
Some Vita marketing, lifestyle, social-media, or promotional images may be digitally created, enhanced, rendered, composited, or assisted by artificial-intelligence tools.
These images may be used to demonstrate products in lifestyle settings or present promotional concepts.
They should not be interpreted as a guarantee that every background, person, prop, package presentation, lighting condition, scale, or surrounding scene will be identical to the product received.
The applicable product page controls the actual product description, available options, personalization, material information, and purchase details.
Service Providers
We may share information with service providers that help operate our business.
These may include providers involved in:
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Ecommerce hosting
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Payment processing
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Order production
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Fulfillment
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Shipping
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Customer communications
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Email services
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Analytics
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Advertising
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Fraud prevention
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Security
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Website functionality
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Business automation
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Data processing
These providers may process information as necessary to perform services for Vita.
Shopify
Our store is hosted through Shopify.
Shopify provides the ecommerce platform used to operate our online store and may process customer and visitor information as part of providing its services.
Shopify's own privacy practices may apply to information processed through its platform.
Legal Requirements & Business Protection
We may disclose information if reasonably necessary to:
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Comply with applicable law
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Respond to lawful requests or legal process
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Protect the rights or safety of Vita, customers, or others
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Investigate suspected fraud or abuse
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Enforce store policies
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Protect against security threats
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Address payment disputes, chargebacks, or legal claims
Data Retention
We may retain information for as long as reasonably necessary to:
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Complete transactions
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Maintain business and accounting records
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Provide customer service
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Resolve disputes
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Prevent fraud
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Meet tax, regulatory, or legal obligations
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Enforce agreements and policies
Retention periods may vary depending on the type of information and the reason it is collected.
Data Security
We use commercially reasonable safeguards and rely on the security features provided by Shopify and other service providers.
However, no website, internet transmission, database, or electronic storage system can be guaranteed to be completely secure.
We cannot promise absolute security.
Your Privacy Rights
Depending on where you live, you may have rights regarding your personal information.
These may include the right to:
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Request access to certain personal information
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Request correction of inaccurate information
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Request deletion of certain information
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Request information about how data is used or shared
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Opt out of certain targeted advertising or data-sharing activities
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Withdraw certain marketing consent
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Appeal certain privacy decisions where applicable
These rights vary by jurisdiction and may be subject to legal exceptions.
To make a privacy request, email:
vitasolutionsdigital@gmail.com
Please include enough information for us to understand and verify your request where required.
Your Privacy Choices
Where available, Vita and Shopify may provide tools for managing cookie preferences and certain data-sharing or targeted-advertising choices.
You may also visit:
You may use browser or device settings to block or delete some cookies, although doing so may affect portions of the website.
Children's Privacy
Vita is not intended for children to make purchases independently.
We do not knowingly intend to collect personal information directly from children in violation of applicable law.
If you believe information about a child has been submitted improperly, contact us at vitasolutionsdigital@gmail.com.
International Visitors
If you access the website from outside the United States, information may be processed in countries where Vita or its service providers operate.
Privacy and data-protection laws may differ from those in your country.
Where applicable, service providers may use legally recognized mechanisms for international data transfers.
Third-Party Links
The Vita website may contain links to third-party websites or services.
We are not responsible for the privacy practices, security, content, or policies of third-party websites.
Review the applicable third party's policies before providing personal information.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in:
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Business practices
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Technology
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Service providers
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Legal requirements
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Store operations
The updated version will be posted with a revised "Last updated" date.
Contact Vita
For privacy questions or requests, contact:
Vita
Email: vitasolutionsdigital@gmail.com
Phone: (984) 294-2915
Mailing address:
8480 Honeycutt Road, Suite 200
Raleigh, NC 27615
United States
You can also review:
Legal & Technology Notice
Your Privacy Choices
Frequently Asked Questions
Contact Vita